Help Desk

What’s the best way to use Wake face wash?

Posted by Jerad Poling on

We recommend using Wake face wash before or during your shower. Start by applying a thin layer on your face, a quarter-size amount, and massage gently in a circular motion. Then spend 20 to 30 seconds messaging into all desired ares of your face before rinsing off with water. Let the repurposed green coffee grounds gently pull away your dead skin cells, leaving your skin feeling smoother.

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Why is coffee oil good for my skin?

Posted by Jerad Poling on

Coffee oil helps your skin largely because it contains caffeine. Caffeine is known to reduce eye puffiness by constricting blood vessels. It also can reduce cellulite, tightening the skin and helping reduce wrinkles. Our repurposed green coffee grounds used in the Wake product act as an exfoliator and help remove dead cells, leaving your skin feeling smoother. Coffee oil is used in all three of our products, Wake, Prep and Tend.

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Where do I send my shipment if I want to return the product?

Posted by Jerad Poling on

We love the products we’ve made, and we think you will too. If you’re unhappy for any reason, just contact us and we’ll take care of it. All returns can be shipped to our headquarters. Please send to 610 SE 9th St, Minneapolis MN, 55414.

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How long will my order take to arrive?

Posted by Jerad Poling on

We use the U.S. Postal Service and other major parcel carriers to get products out quickly. Shipments take 2 to 3 business days from initial purchase. Track your shipment by logging into your account. Also, view your shipping confirmation email for tracking details.  

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Do you offer free shipping?

Posted by Jerad Poling on

We offer free shipping in the United States if you subscribe to one of our products. Standard Economy shipping applies on all non-subscription orders. The amount can vary based on where you live. This amount will appear in the checkout lane when a billing address is provided.

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